Customers of Hard Rock Las Vegas, (which is now Virgin Casino LV), are still asking for answers after it was announced they had fallen victim to a huge security breach experiencing hundreds, if not thousands of instances of data theft. Electronic thieves made off with card numbers, expiration dates, names of cardholders, and even CVV codes, but could not access crucial pieces of information such as PIN numbers.
Very little has been shared with the public about this incident except for the statement Hard Rock released stating the attack occurred in transactions between September 3rd, 2014 and April 2nd, 2015 at many bars, restaurants, retail locations, and spas. It is currently unknown why the data theft was allowed to continue unnoticed for so long and if it was Hard Rock staff who finally caught the breach or if it was banks and credit card companies who flagged the criminal activity.
Representatives are ensuring customers know how to review bank and credit card statements to determine if suspicious gambling activity has occurred in order to hopefully accumulate evidence. They are also offering patrons free access to the largest credit bureau in the United States for one year in order to monitor credit ratings and protect against identity theft.